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Are vaccine sites accessible to individuals with disabilities?

Last Updated: 04/20/2021

Both COVID-19 vaccine mega sites and community-based sites have been designed to meet the needs of all residents in the state. These sites meet ADA accessibility standards, and special arrangements are made for those with mobility and other challenges as needed.

Individuals with disabilities must be permitted to be accompanied by a support person or companion, and individuals with disabilities cannot be denied access if they are unable to wear a mask due to a disability or medical condition.

Because of the volume of individuals and size of the mega sites, many accommodations have been made to make them easier to navigate for individuals with disabilities. All six vaccine megasites have quiet rooms to make the process less overwhelming for individuals who may be more sensitive to noise, light, and crowds. All sites have been encouraged to provide similar designated quiet spaces.

All vaccination sites have also been encouraged to establish dedicated vaccine 'lanes' for those requiring additional time or additional assistance. Individuals may contact a vaccination site directly to speak to a representative about an accommodation in advance of their appointment.

Click here for more information on where and how to get vaccinated.

Deaf and Hard of Hearing Accommodations

American Sign Language (ASL) interpreters are available every day from 7 a.m. to 7 p.m. at each of the State's six vaccine megasites to assist deaf and hard of hearing individuals during the vaccination process.

Individuals can request an ASL interpreter at the registration desk at each megasite. Staff will connect individuals with an interpreter in person or remotely.

In addition, individuals can download communications cards in English and Spanish that help with pre-screening when it comes time to get the vaccine.

Source:; Health Commissioner Persichilli's Remarks 3/8/21; ttps://