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Are vaccine sites accessible to individuals with disabilities?
Both COVID-19 vaccine mega sites and community-based sites have been designed to meet the needs of all residents in the state. These sites meet ADA accessibility standards, and special arrangements are made for those with mobility and other challenges as needed.
Individuals with disabilities must be permitted to be accompanied by a support person or companion, and individuals with disabilities cannot be denied access if they are unable to wear a mask due to a disability or medical condition.
Because of the volume of individuals and size of the mega sites, many accommodations have been made to make them easier to navigate for individuals with disabilities. All six vaccine megasites have quiet rooms to make the process less overwhelming for individuals who may be more sensitive to noise, light, and crowds. All sites have been encouraged to provide similar designated quiet spaces.
All vaccination sites have also been encouraged to establish dedicated vaccine 'lanes' for those requiring additional time or additional assistance. Individuals may contact a vaccination site directly to speak to a representative about an accommodation in advance of their appointment.
Deaf and Hard of Hearing Accommodations
The Division of Deaf and Hard of Hearing has released a video update in ASL with information on how to register for a COVID-19 vaccine.
Both COVID-19 vaccine mega sites and community-based sites have been designed to meet the needs of all residents in the state. For those who are deaf or hard of hearing, there is a sign language interpreter that is immediately accessible via FaceTime at all six megasites and one who rotates between the megasites.