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How can I get help with scheduling a vaccine appointment?

Last Updated: 03/17/2021

If you need help scheduling a vaccination appointment, try the following:

Vaccine Call Center

The Vaccine Call Center (1-855-568-0545) is available to register individuals in the NJ Vaccine Scheduling System, answer questions about the vaccine, provide contact information for sites, check registration status, and update registration information. The hotline is open from 8 a.m. to 8 p.m. every day and can help callers in more than 240 different languages.

NJ Vaccine Scheduling System Online Form

If you experience an error or need support with the NJ Vaccine Scheduling System, you can complete an online form at covid19.nj.gov/vaccinehelp.

Senior Hotline

Seniors 65+ can call the senior-specific hotline at 856-249-7007 from 8am to 8pm to schedule dedicated vaccine appointments. Dedicated appointment slots are reserved for those aged 65 and older.

Homebound Individuals

If you are unable to leave the home to receive a COVID-19 vaccine or are the healthcare provider or family caregiver of someone who is homebound, you may request an in-home vaccination appointment by completing a form at covid19.nj.gov/homeboundvax (English) or covid19.nj.gov/homeboundvax-es (Spanish).

For assistance completing the form by phone, please call the NJ COVID-19 Vaccine Call Center at 1-855-568-0545.

Vaccine Appointment Finder

New Jersey's Vaccine Appointment Finder makes it easier to find vaccination locations near you with available appointments.

Transportation

NJ TRANSIT's VAXRIDE initiative is offering free rides to and from vaccination sites. For more information on the program and public transit options near vaccine locations, visit NJ TRANSIT's VAXRIDE initiative page.

In addition, NJ 211 is offering free rides to and from vaccination sites in partnership with United Way Worldwide and Lyft. Rides are available wherever Lyft operates in New Jersey and is available to everyone including those with collapsible wheelchairs and walkers. To request a free ride, call 211 or text 898-211, or visit 211 to learn more.