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Why did I get this text?

Last Updated: 01/06/2022

You received this text from the New Jersey Department of Health (NJDOH) (1-855-544-1300) as part of NJ's contact tracing efforts. Your phone number was given as a contact number associated with a COVID-19 test. You may or may not be the person who was tested.

What should I do if I received a text or notification?

COVID Alert NJ users who are COVID-19 positive can click the link in the text or tap the notification to anonymously alert others of possible exposure to COVID-19. This anonymously alerts other COVID Alert NJ users that they may have been exposed to COVID-19. People who get an alert will not know who the alert came from. Allowing COVID Alert NJ users to anonymously confirm their results prevents the spread of COVID-19 more quickly. A public health official may still reach out and offer a verification link or code during the case investigation process.

Please contact your primary care doctor or testing provider if:

  • You received this text or notification, but have not received your test result.
  • You have questions about your test result.

I received this text but the person tested was a family or household member. What should I do?

If the person who tested positive uses COVID Alert NJ, you can forward the message to them. They can then follow the steps. If they do not use COVID Alert NJ, then you can ignore the inked ltext but read below for valuable COVID-19 Health Information.

If COVID Alert NJ doesn't know who I am, how did I get a text or notification?

The texts and notifications are sent by NJDOH, not COVID Alert NJ. NJDOH sends a text and/or a notification to the contact phone number associated with positive COVID-19 tests because we do not know who uses COVID Alert NJ. If you are not using COVID Alert NJ, you can ignore the linked code in text and notification, but you may want to read further for valuable COVID-19 Health Information.

How does the New Jersey Department of Heath know who to send a text or notification?

By law, positive test results from several infectious diseases must be reported to the State Health Department, along with contact information. Public health officials use this information to perform case investigations and contact tracing to stop the spread of disease. Notifying the contact phone numbers associated with positive COVID-19 tests allow COVID Alert NJ users to act quickly and anonymously alert others of possible exposure.

I'm not using COVID Alert NJ. Why did you text me?

NJDOH sends a text message and/or a pop-up notification to the contact phone number associated with positive tests for COVID-19. NJDOH sent this text message as part of its contact tracing efforts.

NJDOH only knows who tests positive – NJDOH does not know who uses COVID Alert NJ. By sending texts to contact phone numbers associated with positive COVID-19 tests, we can help COVID Alert NJ users anonymously alert others of possible exposure more quickly and potentially save lives.

If you are not using COVID Alert NJ, there is no need to click the link in the text which provides a code for COVID Alert NJ, but you may want to read further for valuable COVID-19 Health Information. If you'd like to learn more about COVID Alert NJ, including how to add it to your phone, visit covid19.nj.gov/app.

What phone number will the text come from?

The number that the Department of Health will send the text from is 1-855-544-1300

How much time do I have to tap the notification or activate the verification link?

You have 24 hours after receiving the notification or text message to follow the steps to notify others in COVID Alert NJ.

Should I separately notify those whom I may have exposed to COVID-19?

Yes. Please separately contact any known exposed persons as they may not have COVID Alert NJ.

Let Others Know They May Have Been Exposed

One of the best ways to stop what is known as the chain of transmission is to let folks you may have been around know that they were exposed to COVID-19. This allows them the opportunity to monitor for symptoms, get tested, and to quarantine as appropriate to keep others from getting infected. Please inform those you may have been around, especially if you've visited elderly relatives, pregnant people, or others at high risk for severe outcomes from COVID-19. They can find information on quarantine from the CDC.

COVID-19 Health Information

What to Do if You Have COVID-19

If you have tested positive for COVID-19, you must separate yourself from others and watch yourself for symptoms such as fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. This is to protect yourself, your family, and your community.
Please inform any people that you may have been around that they may have been exposed to COVID-19 and send them to the CDC quarantine information to keep themselves and their families safe.

Separate Yourself From Others

Stay home. Do not go to work, school, or any other place outside the home. Stay home until all three of these things are true:

  • You feel better. Your cough, shortness of breath, or other symptoms are better. and
  • It has been 10 days since you first felt sick. and
  • You have had no fever for the last 24 hours, without using medicine that lowers fevers.

Stay away from other people in your home. As much as possible, stay in a separate room and use a separate bathroom, if available.

Wear a facemask if you need to be around other people, and cover your mouth and nose with a tissue when you cough or sneeze. Wash hands thoroughly afterward.

Avoid sharing personal household items. Do not share food, dishes, drinking glasses, eating utensils, towels, or bedding with other people in your home. After using these items, wash them thoroughly with soap and water. Clean all frequently touched surfaces in your home daily, including door knobs, light switches, or faucets.

Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer containing at least 60% alcohol. Avoid touching your face with unwashed hands.

Please carefully review additional information provided to you by the health department and CDC's webpage on Cleaning and Disinfecting Your Home (www.cdc.gov/coronavirus/2019-ncov/prepare/cleaningdisinfection.html).

Monitor Your Symptoms
Stay home until you feel better, it has been 10 days since you first felt sick, and you ahve had no fever for the last 24 hours.FILL IN YOUR INFORMATION TO KNOW WHEN YOU CAN GO BACK TO YOUR NORMAL ACTIVITIES.

If you have symptoms:

My symptoms started on ______ (fill in date). I am starting to feel better and have been fever-free for 24 hours. I still need to stay home and away from others through _______ (10 days after your symptoms started).

If you do not have symptoms:

I tested positive for COVID-19 on _____ (fill in the date), but do not have any symptoms. I still need to stay home through _____ (10 days after the day you were tested).

IF YOUR SYMPTOMS GET WORSE, YOU HAVE DIFFICULTY BREATHING, OR YOU NEED MEDICAL CARE: Contact your health care provider. Call ahead. Do not use public transportation, ride-sharing (such as Uber or Lyft), or taxis if you need to go to a clinic or hospital.

If you need emergency medical attention any time during the isolation period, call 911 and let them know that you have been diagnosed with COVID-19.