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How do I safely handle deliveries and interact with in-home service providers?

Last Updated: 11/23/2020

DELIVERIES

Packages

There is low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.

COVID-19 is thought to spread mainly through close contact from person-to-person. It may be possible for COVID-19 to spread in other ways, but these are not thought to be the main ways the virus spreads including from touching surfaces or objects.

When accepting deliveries, residents should maintain proper social distancing practices by staying six feet apart to minimize contact. If it is possible to designate an area for packages to be dropped off, such as a front porch, please do so.

Out of an abundance of caution, when handling or reading your mail, the newspaper, or packages, it would be best to avoid touching your face. Also, wash your hands with soap and water after handling, and keep them in one spot in your home.

Food Deliveries and Takeout

Coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently, there is no evidence to support transmission of COVID-19 associated with food.

Before preparing or eating food it is important to always wash your hands with soap and water for 20 seconds for general food safety. Throughout the day, wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures.

For more on how COVID-19 spreads, visit the CDC's resource page.

IN-HOME SERVICES

For critical services that cannot be postponed and must be performed within your home, such as heating or plumbing repairs, residents should maintain proper social distancing practices by staying six feet apart.

Individuals and workers are strongly encouraged to wear a face covering, and to increase ventilation, open windows and doors or place central air and heating on continuous circulation. In addition, frequently touched surfaces should be cleaned and disinfected after services have been completed. For more details on how to properly clean and disinfect surfaces, see the CDC's guidelines.

Source: https://www.cdc.gov/coronavirus/2019-ncov/faq.html