Ask Your COVID-19 Questions Here
Can CDC help me get a refund from my airline or cruise line?
Each company establishes its own refund policies, and CDC cannot intervene to get them to change their policies. Some companies may base their policies on CDC's travel health notices. The decision to post or change the level of a travel health notice is based on the best available science and takes into account numbers of cases, sustained spread, geographic spread of cases, risk to travelers, and other factors. https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
In some cases, trip cancellation insurance can protect your financial investment in a trip if you need to change your itinerary in the event of an international outbreak. https://wwwnc.cdc.gov/travel/page/insurance
Drafted 11 March 2020